Transportation policy:
We are proud to provide global delivery services! Please note that we need 48 hours to complete your order before shipping. Please rest assured that we will do our best to deliver your order as soon as possible! After the order is shipped, the estimated delivery time is 5-22 working days depending on your country or region. Please note that any holidays, natural disasters, or epidemics may affect delivery times.
For pre ordered or out of stock items:
If your order includes pre ordered or out of stock items, we will immediately ship all available items and ship all pre ordered or out of stock items as soon as they are available. We will also contact you to discuss exchange options. Therefore, if you have ordered multiple items in a single order but have only received a portion of them, please rest assured that the other items will be received soon.
Order tracking:
If you provide your email and phone number, you will receive a confirmation email containing a tracking ID and a link to track the shipment of the package. To track your package, please visit our tracking page.
Please wait 1-3 working days for tracking information to be displayed.
Disclaimer for incorrect address:
The buyer is responsible for ensuring that the entered shipping address is correct and error free. We will try our best to speed up the processing and shipping speed, so even if the shipping address is incorrect, we will always leave some time to correct it. If you think the shipping address you provided is incorrect, please contact us immediately to make the necessary changes.
Lost/stolen packages:
If your tracking information shows that the package has been delivered to your address but you have not yet received it, please report to your corresponding carrier according to the information provided on our tracking page. If you have any questions about how to operate, please contact our customer support team.
Contact information:
If you have any questions, you can contact our customer service team through the following methods
WhatsApp：+8618159357447
Email: [email protected]
